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Monday - Friday
8:00am - 4:30pm
If you need assistance after hours please call 859.339.9992. If you need to make a payment after hours, for your convenience we have a mail slot beside our door for payment drop offs. We do ask that you use an envelope if possible.
Due to the dry conditions and excessive usage of water, Garrard Co. and Lancaster Water are experiencing difficulties in filling our tanks which can result in low pressure. We are requesting for temporary conservation of any unnecessary water usage while the tanks refill. This includes watering of lawns, washing vehicles, filling pools, etc. We appreciate your cooperation while trying to avoid any mandatory restrictions. Thank you.
In the event of a water line break after regular business hours, please contact us at 859.339.9992 one of our on call technicians will assist you. If you do not speak to someone, please leave a message and your call will be returned at the earliest convenience.